Six things. If you only ever do these and nothing else,
you will still be ahead of most of your category. Where customers come from here: Google Maps, "near me" searches, insurance panels, and referrals from existing patients.
01 / 06
A Google Business Profile that is actually complete
Categories, every treatment listed as a service, real photos of the clinic, correct hours including holidays, and the appointment link. For most clinics this outranks the website for local searches.
02 / 06
A mobile site that loads in under two seconds
Patients search on a phone, often on patchy mobile data. A heavy site loses them before your first sentence renders.
03 / 06
Treatment pages, not one services page
Someone searching "root canal cost in Delhi" will not find a bullet point on a combined page. Each major treatment needs its own page.
04 / 06
Visible pricing guidance
You do not have to publish a rate card, but "consultation from" removes the single biggest reason people do not call.
05 / 06
A review flow that runs without you
Patients will leave a review if asked at the right moment. Almost nobody asks.
06 / 06
After-hours answering
Whether that is an AI or a person, something has to respond between 8pm and 9am or you are donating those patients.
02 / 04
(03) Priority order
What we would do first for a clinic.
In this order, for this category, and for the reasons
given. How fast: Google Business Profile moves in two to three weeks. Ads produce enquiries in week one. Treatment pages rank over three to six months.
01
AI Concierge
It answers treatment, timing and cost questions after hours, and books the appointment while the patient is still deciding.
02
SEO
Treatment pages that rank for "root canal cost in Delhi", plus a Google Business Profile that wins the map pack for "dentist near me".
03
Website Design and Development
A page per treatment rather than one services page, because nobody searches for "services". They search for "root canal cost".
04
Google Ads
Treatment-level campaigns with the ad pointing at that treatment page, not the homepage, and the AI answering the enquiry at the hour it arrives.
05
Lead Generation
Appointment requests captured with treatment and urgency, routed by department, and followed up until the patient actually books.
03 / 04
(04) The real questions
What clinic customers ask before they buy.
Every one of these should be answered before somebody has to call and ask it.
The ones you make people call about are the ones that cost you customers quietly.
Does it hurt
How much will it cost
How many sittings
Are you open on Sunday
Do you take my insurance
04 / 04
This is the general version.
On a call you get the version that is about your business.